:root{--ink:#443b3b;--muted:#786b6d;--rose:#c65f6c;--rose-dark:#a94552;--rose-light:#f9dee2;--line:#e9d9dc;--cream:#fffaf8;--soft:#f8f1f2;--shadow:0 15px 40px rgba(92,59,67,.12);font-family:system-ui,-apple-system,'Segoe UI',sans-serif;color:var(--ink);background:#faf6f5}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:linear-gradient(150deg,#fcfaf9,#f7eeee);min-height:100vh}a{color:var(--rose-dark)}a:hover{text-decoration:underline}h1{font:700 2.1rem/1.2 Georgia,serif;margin:0 0 15px}h2{font:700 1.3rem/1.25 Georgia,serif;margin:0 0 13px}p{line-height:1.6;margin:0 0 15px}main{max-width:1140px;margin:30px auto;padding:0 20px 80px;min-height:75vh}footer{font-size:.88rem;color:var(--muted);text-align:center;padding:16px}.site-header{display:flex;align-items:center;gap:30px;justify-content:space-between;flex-wrap:wrap;padding:13px max(20px,calc((100vw - 1140px)/2));background:#fffafa;border-bottom:1px solid var(--line);box-shadow:0 2px 12px rgba(65,46,55,.05)}.brand{display:flex;align-items:center;gap:13px;text-decoration:none;color:var(--ink)}.brand img{width:68px;height:62px;object-fit:contain}.brand b{display:block;font-size:1.2rem}.brand small{display:block;color:var(--muted);margin-top:3px}.site-header nav{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.site-header nav a,.nav-link{display:inline-block;padding:9px 11px;font:600 .9rem system-ui;color:#61565a;background:transparent;border:0;text-decoration:none;border-radius:9px;cursor:pointer}.site-header nav a:hover,.nav-link:hover{background:var(--rose-light);color:var(--rose-dark)}.inline-form{margin:0;display:inline}.page-title{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap;margin-bottom:23px}.eyebrow{font-size:.79rem;font-weight:800;text-transform:uppercase;letter-spacing:.1em;color:var(--rose-dark);margin:0 0 9px;display:block}.card{border:1px solid var(--line);background:rgba(255,253,252,.97);border-radius:20px;padding:24px;margin:0 0 20px;box-shadow:0 7px 24px rgba(91,65,65,.07)}.stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:20px}.stat{padding:25px;background:#fffdfd;border-radius:19px;border:1px solid var(--line)}.stat strong{display:block;color:var(--rose-dark);font-size:2.25rem;line-height:1.15}.stat span{display:block;margin-top:10px;color:var(--muted)}.admin-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.stack-form{display:grid;gap:18px;margin:17px 0}.two-fields{display:grid;grid-template-columns:1fr 1fr;gap:15px}label{font-weight:650;display:grid;gap:8px;color:#55494b;font-size:.94rem}input,select{display:block;width:100%;font:inherit;font-weight:400;color:var(--ink);padding:13px 14px;border:1px solid #d6c6c9;border-radius:11px;background:white;min-height:45px}input:focus,select:focus{outline:2px solid #e4a4ad;outline-offset:1px}button,.button{display:inline-block;border:0;border-radius:11px;padding:12px 18px;background:linear-gradient(120deg,#cf7280,#b44b5a);box-shadow:0 7px 15px rgba(169,69,83,.13);color:#fff;font:650 .94rem system-ui;text-align:center;cursor:pointer;text-decoration:none}button:hover,.button:hover{filter:brightness(.97);text-decoration:none}.secondary-button{background:#8a7d80;box-shadow:none}.warning-button{background:#98515d}.button-line{display:flex;align-items:center;gap:10px;flex-wrap:wrap;justify-content:center}.button-line form{margin:0}.notice{padding:14px 17px;background:#fff2e6;border:1px solid #f0ddc7;border-radius:12px;margin:0 auto 20px;max-width:1040px}.notice.error{background:#fff0f1;border-color:#e9b9bf}.notice.success{background:#f9e5ea;border-color:#e6bcc4}.table-scroll{width:100%;overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:.93rem}td,th{padding:12px;border-bottom:1px solid #f0e5e7;text-align:left;white-space:nowrap}th{color:#574a50;background:#faf3f4}.small-muted{color:var(--muted);font-size:.88rem}.filter-links{display:flex;gap:12px;margin-bottom:20px}.filter-links a{border-radius:30px;background:#fff;padding:10px 18px;border:1px solid var(--line);text-decoration:none}.section-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.section-head h2{margin:0}.stars{display:flex;gap:10px;flex-wrap:wrap;margin:16px 0 20px}.star-tile{width:57px;height:57px;border:2px solid #e8dfe0;border-radius:15px;display:grid;place-items:center;font-size:32px;background:#f6f2f2;color:#cfc1c3}.star-tile.earned{background:#fae1e5;border-color:#d78e99;color:#c55968}.qr-card{text-align:center}.qr-card p{max-width:520px;margin:0 auto 15px}.qr-image{width:220px;height:220px;object-fit:contain;background:white;padding:9px;border-radius:14px;border:1px solid var(--line);margin:12px auto 18px;display:block}.reward-history{display:grid;gap:10px;margin-top:15px}.reward-row{border:1px solid var(--line);border-radius:12px;padding:16px;display:flex;justify-content:space-between;align-items:center;gap:12px}.reward-row small{display:block;color:var(--muted);margin-top:5px}.tag{display:inline-block;border-radius:50px;background:#f8e1e4;color:#a34957;padding:7px 11px;font-size:.82rem;font-weight:700;white-space:nowrap}.tag.claimed{background:#f0eeef;color:#696163}.tag.pending{background:#f9e1e4}.read-only-note{font-size:.91rem;line-height:1.6;color:#766769;background:#fbf5f6;padding:12px 15px;border-radius:11px}.card hr{border:0;border-top:1px solid var(--line);margin:24px 0}.privacy-note{color:#695c5e;font-size:.84rem;margin:12px auto;text-align:center;max-width:690px}
/* Customer login: centered original Freshcuts logo, clean page, grocery background. */
.customer-login-page{background:#f7f2eb url('grocery-login-bg.png') center center/cover fixed no-repeat}.login-main{margin:0;max-width:none;min-height:100vh;display:grid;place-content:center;padding:35px 16px;background:linear-gradient(90deg,rgba(250,246,239,.55),rgba(250,246,239,.74))}.login-panel{width:min(100%,560px);border:1px solid #e5d9ce;border-radius:26px;padding:35px 41px;background:rgba(255,253,250,.96);box-shadow:var(--shadow)}.login-panel h1{font-size:2rem;color:#3e4236}.login-panel .intro{color:#69665f;line-height:1.75}.center-logo{text-align:center;margin:0 0 24px}.center-logo img{width:154px;height:auto;max-height:150px;object-fit:contain}.login-panel .full-button{display:block;width:100%;padding:16px}.subtle-line{text-align:center;color:var(--muted);border-top:1px solid var(--line);padding-top:17px;margin-top:18px;font-size:.9rem}.manager-login-page{background:#faf5e9 url('grocery-login-bg.png') left center/cover fixed no-repeat}.manager-login-panel{background:rgba(255,253,250,.96)}
/* Customer account view — READ ONLY and no manager navigation. */
.customer-dashboard-page{background:#f9f3f0 url('grocery-loyalty-bg.png') center top/cover fixed no-repeat}.customer-main{max-width:880px;margin:0 auto;padding:35px 15px 75px}.customer-screen{max-width:720px;margin:auto}.customer-top{display:flex;align-items:center;justify-content:space-between;margin:0 0 20px;background:rgba(255,251,248,.94);padding:12px 23px;border-radius:15px;box-shadow:0 7px 17px rgba(69,55,52,.06)}.customer-logo{width:100px;height:80px;object-fit:contain}.text-button{box-shadow:none;background:transparent;border:1px solid #e5c9cf;color:#a44f5a;padding:10px 16px}.welcome{background:rgba(255,252,249,.95);padding:19px 24px;border-radius:20px;margin:0 0 19px;border:1px solid var(--line);box-shadow:0 8px 20px rgba(71,45,50,.07)}.welcome h1{margin-bottom:8px}.welcome p{margin:0;color:var(--muted)}.customer-screen .card{background:rgba(255,252,250,.96);backdrop-filter:blur(4px)}.customer-screen .reward-name{font-size:1.25rem;color:var(--rose-dark);font-weight:700}.customer-screen .qr-card .qr-image{width:235px;height:235px}
@media(max-width:750px){.stats,.admin-grid,.two-fields{grid-template-columns:1fr}.site-header{padding:12px 14px}.site-header nav{gap:3px}.brand img{width:52px}.card{padding:19px}h1{font-size:1.65rem}.login-panel{padding:28px 22px}.customer-dashboard-page,.customer-login-page,.manager-login-page{background-attachment:scroll}.login-main{background:rgba(250,247,241,.45)}.reward-row{align-items:flex-start;flex-direction:column}.star-tile{width:49px;height:49px;font-size:28px}.customer-main{padding:17px 12px 55px}.customer-top{padding:9px 15px}.customer-logo{width:80px;height:70px}}

/* Flexible custom offer text – wraps even single uninterrupted words */
.offer-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.2fr);align-items:start;gap:20px}
.offer-layout > *,.offer-current,.offer-editor,.customer-offer-info,.reward-row,.reward-row > div{min-width:0;max-width:100%}
.offer-current,.offer-editor{overflow:hidden}
.offer-title,.reward-name,.inline-offer-title,.table-reward-title,.reward-history-title{
  overflow-wrap:anywhere;word-break:normal;white-space:pre-wrap;max-width:100%;
}
.offer-title{font:700 clamp(1.1rem,2.2vw,1.45rem)/1.4 Georgia,serif;color:var(--rose-dark);margin:15px 0}
.offer-details,.reward-details,.reward-history-details{display:block;max-width:100%;overflow-wrap:anywhere;white-space:pre-wrap;line-height:1.6;color:var(--ink)}
.reward-history-details{font-size:.88rem;color:var(--muted);margin:8px 0 0}
.reward-history-title{display:block}
.offer-editor textarea{display:block;width:100%;max-width:100%;min-height:90px;resize:vertical;font:inherit;font-weight:400;line-height:1.6;color:var(--ink);padding:12px 14px;border:1px solid #d6c6c9;border-radius:11px;background:#fff;overflow-wrap:anywhere}
.offer-editor textarea:focus{outline:2px solid #e4a4ad;outline-offset:1px}
.field-help{font-size:.82rem;line-height:1.5;color:var(--muted);font-weight:400}
.reward-row .tag{flex:none}
.customer-screen .reward-name{white-space:pre-wrap;overflow-wrap:anywhere;word-break:normal}
.customer-screen .reward-details{margin-top:5px}
.table-reward-title{display:block}
.table-scroll td:has(.table-reward-title){white-space:normal;min-width:190px;max-width:440px}
@media(max-width:850px){.offer-layout{grid-template-columns:1fr}}
@media(max-width:640px){.offer-layout{gap:0}.offer-current,.offer-editor{padding:18px}.offer-title{font-size:1.1rem}}

.customer-directory-search{display:flex;align-items:end;gap:12px;flex-wrap:wrap;margin-bottom:10px}.customer-directory-search label{flex:1;min-width:230px}.pager{display:flex;gap:16px;align-items:center;justify-content:center;flex-wrap:wrap;padding:20px 0 5px}.pager a{color:#ae4756;font-weight:700;text-decoration:none}.pager a:hover{text-decoration:underline}


/* Manager-only Sales & Loyalty Analytics */
.analytics-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin:0 0 20px}
.analytics-kpi{display:flex;flex-direction:column;gap:10px;min-width:0;padding:20px;border:1px solid var(--line);border-radius:18px;background:#fffafb;box-shadow:0 8px 24px rgba(75,43,50,.05)}
.analytics-kpi span{color:var(--muted);font-size:.87rem;line-height:1.45}.analytics-kpi strong{font-size:clamp(1.35rem,2.8vw,2rem);color:var(--rose-dark)}
.analytics-section{margin:0 0 24px}.analytics-section h3{font:700 1.16rem/1.35 Georgia,serif;margin:25px 0 16px}
.analytics-filter-form{display:flex;gap:12px 14px;flex-wrap:wrap;align-items:end;margin:22px 0 10px;padding:17px;background:#fbf5f6;border:1px solid var(--line);border-radius:15px}
.analytics-filter-form label{flex:1 1 165px;min-width:125px;font-size:.85rem}.analytics-filter-form select,.analytics-filter-form input{width:100%;min-width:0;font-size:.92rem;padding:9px 11px;min-height:44px}
.analytics-filter-form button{flex:0 0 auto;min-height:44px}
.analytics-date-range{color:var(--muted);font-size:.88rem;margin:12px 0 22px}
.analytics-bars{display:grid;gap:13px;padding:8px 0 16px}
.analytics-bar-row{display:grid;grid-template-columns:minmax(135px,230px) minmax(80px,1fr) minmax(95px,140px);gap:13px;align-items:center;min-width:0}
.analytics-bar-label{font-size:.9rem;overflow-wrap:anywhere;min-width:0;font-weight:700}
.analytics-bar-track{height:24px;width:100%;background:#f6edef;border-radius:7px;overflow:hidden}
.analytics-bar-fill{height:100%;border-radius:7px;background:linear-gradient(90deg,#edafb8,#b54f61);min-width:0}
.analytics-bars-low .analytics-bar-fill{background:linear-gradient(90deg,#d4bbbe,#9c7d85)}
.analytics-bar-value{text-align:right;font-size:.89rem;font-variant-numeric:tabular-nums;overflow-wrap:anywhere}
.analytics-bar-caption{font-size:.77rem;color:var(--muted);margin:-6px 0 5px 245px}
.analytics-empty,.analytics-alert{padding:16px 18px;border-radius:12px;background:#fff2ef;border:1px solid #e9c5c9}
.analytics-status-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:20px 0}
.analytics-mini{padding:15px;border:1px solid var(--line);background:#fff8f8;border-radius:12px}.analytics-mini span{display:block;font-size:.78rem;color:var(--muted)}.analytics-mini strong{display:block;font-size:1.55rem;color:var(--rose-dark);margin-top:6px}
.analytics-result-heading{margin-top:28px;margin-bottom:10px}
.analytics-section .table-scroll table td{max-width:280px;overflow-wrap:anywhere;white-space:normal}
.analytics-section .section-head h2{margin:0}
@media(max-width:950px){.analytics-kpis,.analytics-status-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:650px){.analytics-bar-row{grid-template-columns:minmax(80px,130px) minmax(45px,1fr) minmax(72px,110px);gap:6px}.analytics-bar-label,.analytics-bar-value{font-size:.78rem}.analytics-bar-caption{margin-left:5px}.analytics-filter-form{padding:12px}.analytics-kpis,.analytics-status-grid{gap:8px}.analytics-section{padding:16px}}

/* Version 6: flexible schemes and direct rewards (long words stay within the card). */
.programme-editor,.programme-editor > *,.programme-editor label,.customer-screen .card{min-width:0;overflow-wrap:anywhere}
.programme-editor textarea,.programme-editor select,.stack-form textarea{max-width:100%;width:100%;overflow-wrap:anywhere;white-space:pre-wrap;font:inherit;padding:12px 14px;border:1px solid #d6c6c9;border-radius:10px;background:#fff;resize:vertical}
.programme-editor h2,.offer-title,.reward-details,.wrap-cell{overflow-wrap:anywhere;white-space:pre-wrap}
.programme-editor .confirm-switch,.confirm-switch{display:flex;gap:12px;align-items:flex-start;font-size:.9rem;line-height:1.6}
.confirm-switch input{width:20px;min-width:20px;margin-top:4px}
.programme-editor input[type=checkbox]{width:20px;min-width:20px;height:20px}
.points-track{background:#efe4e6;height:18px;overflow:hidden;border-radius:12px;margin:15px 0 18px}
.points-fill{background:#c45f6e;height:100%;border-radius:12px}
.button-line{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin:12px 0 18px}
.wrap-cell{max-width:340px;white-space:pre-wrap}

.analytics-bulk-assign{margin-top:16px;border:1px dashed #dab1b9;border-radius:14px;padding:14px 17px;background:#fff8fa}
.analytics-bulk-assign summary{cursor:pointer;font-weight:700;color:#a4485b}
.bulk-customer-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(205px,1fr));gap:6px 15px;margin:15px 0}
.bulk-check{display:flex;gap:9px;align-items:center;font-size:.88rem}
.bulk-check input{width:18px;height:18px;flex-shrink:0}


/* V7: public customer numbers, deliberate manager-only deletion confirmation. */
.customer-directory-table td,.customer-directory-table th{vertical-align:middle}
.customer-directory-table input[type=radio]{width:19px;height:19px;min-height:19px;accent-color:#ad4454;cursor:pointer;margin:0 auto}
.customer-directory-table .customer-id-cell{font-weight:750;color:#8a4150;font-variant-numeric:tabular-nums}
.directory-delete-form{margin-top:12px}
.directory-actions{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:16px 0 0}
.danger-button{background:#a52b42;color:#fff;box-shadow:none}
.danger-button:hover{background:#852239;color:#fff}
.customer-head-actions{display:flex;gap:14px;align-items:center;flex-wrap:wrap}
.deletion-review{max-width:770px}
.danger-heading{display:flex;align-items:flex-start;gap:13px;color:#80273a;margin-bottom:20px}
.danger-heading>span{font-size:2rem;line-height:1}
.danger-heading h2{margin:0 0 8px}
.danger-heading p{color:#6e5660}
.delete-profile{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;background:#fff4f5;border-radius:12px;padding:18px;margin:20px 0}
.delete-profile dt{font-size:.83rem;color:var(--muted)}
.delete-profile dd{font-weight:600;margin:4px 0 0;overflow-wrap:anywhere}
.deletion-warning{padding:15px;background:#fff0f0;border:1px solid #e7b2b9;border-radius:12px;overflow-wrap:anywhere}
@media(max-width:600px){.delete-profile{grid-template-columns:1fr}.directory-actions{align-items:stretch;flex-direction:column}.directory-actions button{width:100%}}